Ticket system

The ticket system is the primary way to request staff members for a particular reason, id est, to resolve an issue, to request authorisation, and whatnot.

Opening tickets

1. Join the RetroMC Discord guild.
2. Head to #helpdesk, and select the category of ticket you wish to open.
3. Input your Minecraft username and the reason you're opening a ticket.
4. Go to the ticket thread that Atlas Utilities just created, and post details about your issue.
   • Staff members will respond within from a few hours to 1 day (Timezones play a factor), so please be patient and don't ping them.

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Ticket commands

• !close <reason> - Closes the ticket after time with reason.
  • Atlas will DM the user who created the ticket with metadata about the ticket.